{"id":4675,"date":"2020-12-25T09:52:20","date_gmt":"2020-12-25T09:52:20","guid":{"rendered":"https:\/\/fashionstore.liquid-themes.com\/staging\/?page_id=4675"},"modified":"2025-04-30T05:15:12","modified_gmt":"2025-04-30T05:15:12","slug":"faqs","status":"publish","type":"page","link":"https:\/\/blackpoint.co.ke\/dev\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4675\" class=\"elementor elementor-4675\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f338da9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f338da9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ba8909\" data-id=\"8ba8909\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4577def elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4577def\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7230402\" data-id=\"7230402\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b147256 elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"b147256\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"ld-fancy-heading-6a68531eca75d\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<h1 class=\"ld-fh-element d-inline-block pos-rel  elementor-heading-title lqd-highlight-classic lqd-highlight-grow-left h1\"  > FAQs<\/h1>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fedc49 elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"4fedc49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"ld-fancy-heading-6a68531ecaf61\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<p class=\"ld-fh-element d-inline-block pos-rel  lqd-highlight-classic lqd-highlight-grow-left p\"  > This FAQ section is designed to provide you with detailed information and answer common questions about our products, purchasing process, and much more. We hope you find this resource helpful and informative.<\/p>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-102bea2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"102bea2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-601fc97\" data-id=\"601fc97\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7866f3b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7866f3b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"lqd-css-sticky-column elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-588e2af\" style=\"--lqd-sticky-offset:30px\" data-id=\"588e2af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ed6b01d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ed6b01d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6316f8a\" data-id=\"6316f8a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b528362 elementor-widget elementor-widget-ld_custom_menu\" data-id=\"b528362\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ld_custom_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div\t\t\t\tclass=\"lqd-fancy-menu lqd-custom-menu pos-rel lqd-menu-td-none\"\n\t\t\t\t\t\t\t>\n\t\t\t\n\t\t\t\t\t\t\t<ul class=\"reset-ul\" id=\"lqd-custom-menu-b528362\"  data-localscroll=\"true\" data-localscroll-options=\"{&quot;itemsSelector&quot;:&quot;&gt; li &gt; a&quot;,&quot;trackWindowScroll&quot;:true,&quot;includeParentAsOffset&quot;:false,&quot;offsetElements&quot;:&quot;[data-sticky-header] .lqd-head-sec-wrap:not(.lqd-hide-onstuck), #wpadminbar, body.elementor-page .main-header[data-sticky-header] &gt; .elementor &gt; .elementor-section-wrap &gt; .elementor-section:not(.lqd-hide-onstuck):not(.lqd-stickybar-wrap), body.elementor-page .main-header[data-sticky-header] &gt; .elementor &gt; .elementor-section:not(.lqd-hide-onstuck):not(.lqd-stickybar-wrap), body.elementor-page .main-header[data-sticky-header] &gt; .elementor &gt; .e-con:not(.lqd-hide-onstuck):not(.lqd-stickybar-wrap)&quot;}\">\n\t\t\t\t\n\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a  href=\"#general-information\" target=\"_self\" >\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"link-icon d-inline-flex hide-if-empty right-icon icon-push-to-edge\"><\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tGeneral Information\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a  href=\"#product-information\" target=\"_self\" >\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"link-icon d-inline-flex hide-if-empty right-icon icon-push-to-edge\"><\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tProduct Information\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a  href=\"#ordering-and-payments\" target=\"_self\" >\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"link-icon d-inline-flex hide-if-empty right-icon icon-push-to-edge\"><\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tOrdering and Payments\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a  href=\"#shipping-and-delivery\" target=\"_self\" >\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"link-icon d-inline-flex hide-if-empty right-icon icon-push-to-edge\"><\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tShipping and Delivery\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a  href=\"#returns-and-exchanges\" target=\"_self\" >\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"link-icon d-inline-flex hide-if-empty right-icon icon-push-to-edge\"><\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tReturns and Exchanges\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a  href=\"#customer-support\" target=\"_self\" >\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"link-icon d-inline-flex hide-if-empty right-icon icon-push-to-edge\"><\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCustomer Support\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c5c7a56\" data-id=\"c5c7a56\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-67451b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67451b0\" data-element_type=\"section\" data-e-type=\"section\" id=\"general-information\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6c3cc59\" data-id=\"6c3cc59\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e933e5 elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"9e933e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"ld-fancy-heading-6a68531ecd5fc\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<h2 class=\"ld-fh-element d-inline-block pos-rel  elementor-heading-title lqd-highlight-classic lqd-highlight-grow-left h2\"  >  General Information<\/h2>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7a4613 elementor-widget elementor-widget-ld_accordion\" data-id=\"f7a4613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ld_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"accordion accordion-lg accordion-expander-left\" id=\"accordion-6a68531ecf023\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2591\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ecf023\" data-bs-parent=\"#accordion-6a68531ecf023\" href=\"#collapse-2591\" data-target=\"#collapse-2591\" data-bs-target=\"#collapse-2591\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2591\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">What is BlackPoint Perfumes Kenya?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2591\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ecf023\" aria-labelledby=\"heading-2591\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>BlackPoint Perfumes Kenya is a luxury perfume brand that offers a range of high-quality, hand-crafted fragrances inspired by the rich heritage and natural beauty of Kenya.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2592\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ecf023\" data-bs-parent=\"#accordion-6a68531ecf023\" href=\"#collapse-2592\" data-target=\"#collapse-2592\" data-bs-target=\"#collapse-2592\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2592\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Where are your perfumes made?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2592\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ecf023\" aria-labelledby=\"heading-2592\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Our perfumes are made in Kenya, using a blend of locally sourced and internationally sourced ingredients to ensure the highest quality.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2593\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ecf023\" data-bs-parent=\"#accordion-6a68531ecf023\" href=\"#collapse-2593\" data-target=\"#collapse-2593\" data-bs-target=\"#collapse-2593\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2593\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Do you offer sample sizes of your perfumes?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2593\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ecf023\" aria-labelledby=\"heading-2593\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>No, we currently do not offer sample sizes. However, we provide the option to test out the different perfumes at our outlets.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2594\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ecf023\" data-bs-parent=\"#accordion-6a68531ecf023\" href=\"#collapse-2594\" data-target=\"#collapse-2594\" data-bs-target=\"#collapse-2594\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2594\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Are your perfumes suitable for men and women?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2594\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ecf023\" aria-labelledby=\"heading-2594\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Yes, our collection includes a variety of unisex, as well as gender-specific fragrances designed to appeal to both men and women.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2595\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ecf023\" data-bs-parent=\"#accordion-6a68531ecf023\" href=\"#collapse-2595\" data-target=\"#collapse-2595\" data-bs-target=\"#collapse-2595\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2595\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">How can I find the right fragrance for me?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2595\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ecf023\" aria-labelledby=\"heading-2595\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>You can consult with our customer service team to find a scent that matches your preferences and personality.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-108a074 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"108a074\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-40d7345 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40d7345\" data-element_type=\"section\" data-e-type=\"section\" id=\"product-information\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a08a692\" data-id=\"a08a692\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f4d3631 elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"f4d3631\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"ld-fancy-heading-6a68531ecf6f0\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<h2 class=\"ld-fh-element d-inline-block pos-rel  elementor-heading-title lqd-highlight-classic lqd-highlight-grow-left h2\"  >  Product Information<\/h2>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e1deb elementor-widget elementor-widget-ld_accordion\" data-id=\"c9e1deb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ld_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"accordion accordion-lg accordion-expander-left\" id=\"accordion-6a68531ecfee6\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2111\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ecfee6\" data-bs-parent=\"#accordion-6a68531ecfee6\" href=\"#collapse-2111\" data-target=\"#collapse-2111\" data-bs-target=\"#collapse-2111\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2111\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">What ingredients are used in your perfumes?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2111\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ecfee6\" aria-labelledby=\"heading-2111\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>We use a combination of natural and synthetic ingredients, including essential oils, floral extracts, and other aromatic compounds, to create our unique fragrances.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2112\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ecfee6\" data-bs-parent=\"#accordion-6a68531ecfee6\" href=\"#collapse-2112\" data-target=\"#collapse-2112\" data-bs-target=\"#collapse-2112\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2112\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Are BlackPoint perfumes suitable for sensitive skin?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2112\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ecfee6\" aria-labelledby=\"heading-2112\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Our perfumes are formulated to be gentle, but we recommend doing a patch test if you have sensitive skin. If you experience any irritation, discontinue use and consult a dermatologist.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2113\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ecfee6\" data-bs-parent=\"#accordion-6a68531ecfee6\" href=\"#collapse-2113\" data-target=\"#collapse-2113\" data-bs-target=\"#collapse-2113\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2113\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">How long do your perfumes typically last?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2113\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ecfee6\" aria-labelledby=\"heading-2113\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>The longevity of our perfumes varies, but on average, you can expect them to last between 6 to 8 hours, depending on your skin type and activity level.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2114\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ecfee6\" data-bs-parent=\"#accordion-6a68531ecfee6\" href=\"#collapse-2114\" data-target=\"#collapse-2114\" data-bs-target=\"#collapse-2114\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2114\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Are your perfumes vegan and cruelty-free?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2114\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ecfee6\" aria-labelledby=\"heading-2114\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Yes, all BlackPoint perfumes are vegan and cruelty-free. We do not test our products on animals, and we use vegan-friendly ingredients.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2115\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ecfee6\" data-bs-parent=\"#accordion-6a68531ecfee6\" href=\"#collapse-2115\" data-target=\"#collapse-2115\" data-bs-target=\"#collapse-2115\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2115\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">How should I store my perfume?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2115\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ecfee6\" aria-labelledby=\"heading-2115\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Store your perfume in a cool, dry place away from direct sunlight and heat sources to maintain its quality and longevity.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57ecf35 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"57ecf35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-523c4e7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"523c4e7\" data-element_type=\"section\" data-e-type=\"section\" id=\"ordering-and-payments\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-10af132\" data-id=\"10af132\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad8d042 elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"ad8d042\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"ld-fancy-heading-6a68531ed04bf\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<h2 class=\"ld-fh-element d-inline-block pos-rel  elementor-heading-title lqd-highlight-classic lqd-highlight-grow-left h2\"  > Ordering and Payments<\/h2>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a9e31a elementor-widget elementor-widget-ld_accordion\" data-id=\"3a9e31a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ld_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"accordion accordion-lg accordion-expander-left\" id=\"accordion-6a68531ed0b9a\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-6141\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed0b9a\" data-bs-parent=\"#accordion-6a68531ed0b9a\" href=\"#collapse-6141\" data-target=\"#collapse-6141\" data-bs-target=\"#collapse-6141\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-6141\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">How can I place an order?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-6141\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed0b9a\" aria-labelledby=\"heading-6141\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>You can place an order through our website by adding items to your cart and proceeding to checkout, or by calling our customer service team for assistance<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-6142\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed0b9a\" data-bs-parent=\"#accordion-6a68531ed0b9a\" href=\"#collapse-6142\" data-target=\"#collapse-6142\" data-bs-target=\"#collapse-6142\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-6142\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">What payment methods do you accept?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-6142\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed0b9a\" aria-labelledby=\"heading-6142\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>We accept a variety of payment methods, including M-Pesa, WhatsApp, major credit cards (Visa, MasterCard, American Express) and PayPal.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-6143\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed0b9a\" data-bs-parent=\"#accordion-6a68531ed0b9a\" href=\"#collapse-6143\" data-target=\"#collapse-6143\" data-bs-target=\"#collapse-6143\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-6143\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Is it safe to use my credit card on your website?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-6143\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed0b9a\" aria-labelledby=\"heading-6143\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Yes, our website uses secure encryption technology to protect your personal and payment information during transactions.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-6144\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed0b9a\" data-bs-parent=\"#accordion-6a68531ed0b9a\" href=\"#collapse-6144\" data-target=\"#collapse-6144\" data-bs-target=\"#collapse-6144\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-6144\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Can I make changes to my order after it\u2019s been placed?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-6144\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed0b9a\" aria-labelledby=\"heading-6144\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>If you need to make changes to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-6145\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed0b9a\" data-bs-parent=\"#accordion-6a68531ed0b9a\" href=\"#collapse-6145\" data-target=\"#collapse-6145\" data-bs-target=\"#collapse-6145\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-6145\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Will I receive a confirmation email after placing my order?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-6145\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed0b9a\" aria-labelledby=\"heading-6145\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Yes, you will receive a confirmation email with your order details and a tracking number once your order has been shipped.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34a8dc7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"34a8dc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c160f00 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c160f00\" data-element_type=\"section\" data-e-type=\"section\" id=\"shipping-and-delivery\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8a67300\" data-id=\"8a67300\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9acab1 elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"c9acab1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"ld-fancy-heading-6a68531ed1106\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<h2 class=\"ld-fh-element d-inline-block pos-rel  elementor-heading-title lqd-highlight-classic lqd-highlight-grow-left h2\"  > Shipping and Delivery<\/h2>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0484c3 elementor-widget elementor-widget-ld_accordion\" data-id=\"c0484c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ld_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"accordion accordion-lg accordion-expander-left\" id=\"accordion-6a68531ed180c\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2011\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed180c\" data-bs-parent=\"#accordion-6a68531ed180c\" href=\"#collapse-2011\" data-target=\"#collapse-2011\" data-bs-target=\"#collapse-2011\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2011\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Do you ship throughout the country?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2011\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed180c\" aria-labelledby=\"heading-2011\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Yes, we offer shipping throughout Kenya. Shipping costs and delivery times vary depending on the destination.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2012\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed180c\" data-bs-parent=\"#accordion-6a68531ed180c\" href=\"#collapse-2012\" data-target=\"#collapse-2012\" data-bs-target=\"#collapse-2012\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2012\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">How long will it take to receive my order?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2012\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed180c\" aria-labelledby=\"heading-2012\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Delivery times vary based on your location. Within Nairobi, orders typically arrive within 1-3 business days. Other orders may take 5-7 business days.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2013\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed180c\" data-bs-parent=\"#accordion-6a68531ed180c\" href=\"#collapse-2013\" data-target=\"#collapse-2013\" data-bs-target=\"#collapse-2013\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2013\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">What are your shipping costs?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2013\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed180c\" aria-labelledby=\"heading-2013\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Shipping costs depend on your location and the weight of your order. You can view the shipping costs at checkout before completing your purchase.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2014\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed180c\" data-bs-parent=\"#accordion-6a68531ed180c\" href=\"#collapse-2014\" data-target=\"#collapse-2014\" data-bs-target=\"#collapse-2014\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2014\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Can I track my order?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2014\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed180c\" aria-labelledby=\"heading-2014\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Yes, once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment\u2019s progress.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-2015\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed180c\" data-bs-parent=\"#accordion-6a68531ed180c\" href=\"#collapse-2015\" data-target=\"#collapse-2015\" data-bs-target=\"#collapse-2015\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-2015\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">What should I do if my order is delayed?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-2015\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed180c\" aria-labelledby=\"heading-2015\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>If your order is delayed, please contact our customer service team with your order number, and we will assist you in locating your package.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99ffdc6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"99ffdc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4182742 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4182742\" data-element_type=\"section\" data-e-type=\"section\" id=\"returns-and-exchanges\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-eeb74f3\" data-id=\"eeb74f3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b26c8e3 elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"b26c8e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"ld-fancy-heading-6a68531ed1d1a\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<h2 class=\"ld-fh-element d-inline-block pos-rel  elementor-heading-title lqd-highlight-classic lqd-highlight-grow-left h2\"  > Returns and Exchanges<\/h2>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e73d38 elementor-widget elementor-widget-ld_accordion\" data-id=\"9e73d38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ld_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"accordion accordion-lg accordion-expander-left\" id=\"accordion-6a68531ed23b9\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-1661\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed23b9\" data-bs-parent=\"#accordion-6a68531ed23b9\" href=\"#collapse-1661\" data-target=\"#collapse-1661\" data-bs-target=\"#collapse-1661\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-1661\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">What is your return policy?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-1661\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed23b9\" aria-labelledby=\"heading-1661\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>We accept returns within 30 days of purchase for unopened and unused products. The items must be in their original packaging.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-1662\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed23b9\" data-bs-parent=\"#accordion-6a68531ed23b9\" href=\"#collapse-1662\" data-target=\"#collapse-1662\" data-bs-target=\"#collapse-1662\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-1662\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">How do I return or exchange a product?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-1662\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed23b9\" aria-labelledby=\"heading-1662\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>To return or exchange a product, contact our customer service team to initiate the process. You will be provided with instructions on how to return the item.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-1663\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed23b9\" data-bs-parent=\"#accordion-6a68531ed23b9\" href=\"#collapse-1663\" data-target=\"#collapse-1663\" data-bs-target=\"#collapse-1663\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-1663\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Can I return a perfume if I don\u2019t like the scent?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-1663\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed23b9\" aria-labelledby=\"heading-1663\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Yes, if you are not satisfied with the scent, you can return it within 30 days, provided the bottle is mostly full and in its original packaging.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-1664\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed23b9\" data-bs-parent=\"#accordion-6a68531ed23b9\" href=\"#collapse-1664\" data-target=\"#collapse-1664\" data-bs-target=\"#collapse-1664\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-1664\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Will I have to pay for return shipping?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-1664\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed23b9\" aria-labelledby=\"heading-1664\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>If the return is due to an error on our part (e.g., wrong item shipped), we will cover the return shipping costs. Otherwise, you are responsible for the return shipping fees.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-1665\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed23b9\" data-bs-parent=\"#accordion-6a68531ed23b9\" href=\"#collapse-1665\" data-target=\"#collapse-1665\" data-bs-target=\"#collapse-1665\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-1665\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">When will I receive my refund?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-1665\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed23b9\" aria-labelledby=\"heading-1665\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Refunds are processed within 7-10 business days after we receive the returned item. The refund will be credited to your original payment method.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02d3ca5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"02d3ca5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-99f2ddd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99f2ddd\" data-element_type=\"section\" data-e-type=\"section\" id=\"customer-support\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a1dc0c9\" data-id=\"a1dc0c9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbe799c elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"dbe799c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"ld-fancy-heading-6a68531ed28d0\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<h2 class=\"ld-fh-element d-inline-block pos-rel  elementor-heading-title lqd-highlight-classic lqd-highlight-grow-left h2\"  > Customer Support<\/h2>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b01848 elementor-widget elementor-widget-ld_accordion\" data-id=\"3b01848\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ld_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"accordion accordion-lg accordion-expander-left\" id=\"accordion-6a68531ed2faa\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-6181\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed2faa\" data-bs-parent=\"#accordion-6a68531ed2faa\" href=\"#collapse-6181\" data-target=\"#collapse-6181\" data-bs-target=\"#collapse-6181\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-6181\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">How can I contact customer service?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-6181\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed2faa\" aria-labelledby=\"heading-6181\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>You can reach our customer service team via email at <a href=\"mailto:info@blackpoint.co.ke\" target=\"_new\" rel=\"noreferrer\">info@blackpoint.co.ke<\/a> or by calling our hotline at <a href=\"tel:254110235975\">+254110235975<\/a><\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-6182\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed2faa\" data-bs-parent=\"#accordion-6a68531ed2faa\" href=\"#collapse-6182\" data-target=\"#collapse-6182\" data-bs-target=\"#collapse-6182\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-6182\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">What are your customer service hours?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-6182\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed2faa\" aria-labelledby=\"heading-6182\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM (EAT).<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-6183\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed2faa\" data-bs-parent=\"#accordion-6a68531ed2faa\" href=\"#collapse-6183\" data-target=\"#collapse-6183\" data-bs-target=\"#collapse-6183\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-6183\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Do you offer fragrance consultations?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-6183\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed2faa\" aria-labelledby=\"heading-6183\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Yes, we offer free fragrance consultations. You can schedule an appointment through our website or by contacting our customer service team.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-6184\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed2faa\" data-bs-parent=\"#accordion-6a68531ed2faa\" href=\"#collapse-6184\" data-target=\"#collapse-6184\" data-bs-target=\"#collapse-6184\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-6184\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">Can I visit your physical store?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-6184\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed2faa\" aria-labelledby=\"heading-6184\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<p>Yes, we have a physical store located in <strong>Sabina Flats, Buruburu, Nairobi Kenya<\/strong>. We would be delighted to welcome you and help you explore our collection in person.<\/p>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item panel \">\n\n\t\t\t\t<div class=\"accordion-heading\" id=\"heading-6185\">\n\t\t\t\t<h4 class=\"accordion-title  tabindex=\"-1\">\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-bs-toggle=\"collapse\"\n                    tabindex=\"0\"\n\t\t\t\t\tdata-parent=\"#accordion-6a68531ed2faa\" data-bs-parent=\"#accordion-6a68531ed2faa\" href=\"#collapse-6185\" data-target=\"#collapse-6185\" data-bs-target=\"#collapse-6185\"\n\t\t\t\t\taria-expanded=\"false\" aria-controls=\"collapse-6185\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-expander\"><i class=\"lqd-icn-ess icon-ion-ios-add\"><\/i><i class=\"lqd-icn-ess icon-ion-ios-remove\"><\/i><\/span>\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-title-txt\">How can I provide feedback about your products and services?<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"collapse-6185\" class=\"accordion-collapse collapse \" data-bs-parent=\"#accordion-6a68531ed2faa\" aria-labelledby=\"heading-6185\">\n\n\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><p>\u00a0<\/p><div class=\"min-h-[20px] text-message flex flex-col items-start whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 juice:w-full juice:items-end overflow-x-auto gap-2\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"ff3aa875-ee69-4fa2-888b-20d94227e29f\"><div class=\"flex w-full flex-col gap-1 juice:first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>We welcome your feedback! You can share your thoughts and suggestions via our website, through email, or on our social media pages.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs This FAQ section is designed to provide you with detailed information and answer common questions about our products, purchasing process, and much more. We hope you find this resource helpful and informative. General Information Product Information Ordering and Payments Shipping and Delivery Returns and Exchanges Customer Support General Information Where are your perfumes made? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4675","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blackpoint.co.ke\/dev\/wp-json\/wp\/v2\/pages\/4675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blackpoint.co.ke\/dev\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blackpoint.co.ke\/dev\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blackpoint.co.ke\/dev\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blackpoint.co.ke\/dev\/wp-json\/wp\/v2\/comments?post=4675"}],"version-history":[{"count":100,"href":"https:\/\/blackpoint.co.ke\/dev\/wp-json\/wp\/v2\/pages\/4675\/revisions"}],"predecessor-version":[{"id":6660,"href":"https:\/\/blackpoint.co.ke\/dev\/wp-json\/wp\/v2\/pages\/4675\/revisions\/6660"}],"wp:attachment":[{"href":"https:\/\/blackpoint.co.ke\/dev\/wp-json\/wp\/v2\/media?parent=4675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}